About RAXO Group Inc.

We build cleaning programs around how your building is actually used, not a generic checklist.

We work with office and operations managers, clinic administrators, and property managers responsible for keeping shared spaces clean, safe, and presentable.

We currently focus on:

• Nightly janitorial for offices, clinics, and mixed-use buildings
• Routine floor maintenance (sweep / dust-mop / damp-mop) as part of nightly service
• High-touch disinfection add-ons for shared surfaces and clinical areas
• Daytime coverage coordinated through vetted partners when it’s required (availability confirmed case-by-case)

We keep the core offer tight so quality stays consistent. When a site needs additional daytime staffing, we can coordinate qualified partners under one point of contact.

We structure our management systems and disinfection protocols around recognized frameworks such as ISSA's Cleaning Industry Management Standard (CIMS) and GBAC guidance. We use these standards to shape our checklists and audits while being clear that we're not currently certified.

Documented scopes & service matrices

Each site receives a written scope of work and service matrix so expectations stay aligned.

Site-specific training & checklists

Every cleaner receives tailored instructions and checklists for their zone.

Scheduled inspections & audits

Supervisors conduct inspections and quality audits with written follow-up on a set cadence.

Changes tracked in writing

Small requests are logged so they don't disappear between shifts and everyone knows what changed.

We scope services to what we can reliably staff and supervise, and we only roll out new offerings once the systems behind them are stable. That's how we keep service consistent as we grow.

• Fewer complaints from staff and tenants about cleanliness
• A cleaning program that runs quietly in the background instead of on your to-do list
• Clear escalation paths and quick response when something needs attention
• A vendor that helps your building look good to tenants, visitors, and leadership

Procurement, risk, and property teams care about exposure. We keep the basics tight and the paper trail clean:

• Insurance & WCB Registration
• Commercial general liability insurance – $2M per occurrence / $5M aggregate
• Crime/fidelity bond protection
• WCB registered
• Certificates of insurance provided with client named as additional insured
• WHMIS-trained staff with current certification
• DIN-registered disinfectants (Health Canada approved)
• Safety Data Sheets (SDS) maintained on-site at each location

We maintain the documentation your procurement and risk teams expect—insurance certificates, WCB clearance, and product data sheets—and can provide them early in RFPs or vendor onboarding. Learn more about our quality and compliance standards.

You shouldn't have to chase your cleaning contractor for answers. We aim to acknowledge issues the same business day and schedule corrective work as quickly as site access allows.

Our communication model is simple:

• Initial site walkthrough to understand traffic patterns, pain points, and constraints
• Clear written proposal with scope, frequency, and transparent pricing
• Structured start-up checklist before first service night
• Named contacts on both sides so you know who to call or email
• Agreed issue channel (site log, email, or phone) with re-clean and response expectations set in advance

If something isn't right, we fix it, log it, and adjust the process so it doesn't repeat.

We serve Winnipeg only. Staying local lets us keep standards tight and avoid overextending crews.

We'd rather say "not yet" to work we can't support than stretch crews so far that basic standards start to slip.

• Keep response times short
• Supervise sites properly
• Avoid spreading crews thin across multiple cities